Thursday, December 23, 2010

7.5 Tips for Small Business Owners

In response to my previous post on personal goal setting for 2011, several small business owners have asked me what broad areas they should be thinking about before the New Year. After giving it some thought, I ran across David Riklan's 7.5 quick tips for small business owners (I couldn't have said it better):

1. Review and completely update your business plan.
2. Increase your efforts in areas that are working.
3. Test out new potential areas of revenue.
4. Find and reach out to successful mentors to learn from.
5. Expand your network of personal and professional contacts.
6. Leverage and expand your personal and professional brand.
7. Inspire your employees, customers, and partners to work with you.
7.5. Get started now so you have a running start before January 1st.

Thanks for these tips David! Visit his site at http://www.selfgrowth.com

It is especially important for business owners to become wiser about social media. How much time are you spending on Facebook, Twitter and LinkedIn? Are the messages, look and feel consistent with your brand? Are you using tools such as Tweetdeck or Hootsuite, etc. to manage multiple accounts? Are you using analytics to track traffic? Start to truly think through how and why you're using social media for your business. Could this be tip 7.6?

How can you turn the above tips into specific, measurable, attainable, realistic and timebound(SMART)goals? Read the previous post for ideas.

Wednesday, December 15, 2010

5 Things to Do Now:Why Wait for the New Year?

The New Year is almost here. As a part-time fitness instructor, every year I observe people who start attending my classes regularly in January and then disappear by February. I often wonder: Why do these individuals give up so quickly? I believe one reason they give up is because most have made resolutions that are not well thought out. Especially that age old resolution: I'm going to lose weight. While I don't make resolutions, I do refresh my life goals each year.

Life goals should be consistent with your personal brand. What three words represent who you are or who you want to be? How will you get there? Who do you need in your life to help you get there? These are just a few of the questions to ask your self. It's never too early or late to start thinking about your goals. A fit body is just one part of the equation.

I typically set no more than three major life goals each year. There is no real magic in the number but research indicates that trying to focus on more than three goals decreases your chance for success. Each goal I set affects one broad area of my life. This year, I have set specific, measurable goals in these broad areas: faith, fitness and career. You most likely already know what you want to improve or change, just make sure your goals are SMART: Specific, Measurable, Attainable, Realistic and Timebound. Instead of saying: I will lose weight this year. Why not say: I will lose 10 pounds by February 28 by exercising five times per week. When stated and written that way, the goal passes the SMART test.

Whether it’s your health or career, here a few things you can do now to set you on a path to acheive your goals for 2011:

#1 – Volunteer for a cause that matters to you.
During the holidays, we focus on helping the homeless, hungry, needy, etc. But remember these conditions exist year round. Whether you are out of work or even if you work fulltime, it is refreshing to help others. Not just people you know, but strangers too. Do it without expecting anything in return. From serving as tutor, to serving in a soup kitchen the opportunities are endless to give of your time and talents everyday, not just during the holidays. Its good to see the faces of those you help. You might even conduct a random act of kindness anonymously. Pay for the order of the person behind you in the drive-thru line. Even if it's a minivan filled with a large family! Take your mind off yourself for a while and watch what happens.

#2 – Become wiser about social media.
Many of us have Facebook, Twitter and LinkedIn accounts. Some of us even blog. Each of these tools can and should be used in different yet complimentary ways. Ask yourself how you will use social media more effectively and strategically this year. Whether its for your business or your personal brand, what does your digital footprint say about you? How much time per week are you spending using social media and for what purpose? Social media should never replace face to face conversations and connecting with human beings. Are you spending too much time with these tools and not enough time with family, friends and networking? Use Hootsuite or Tweetdeck to manage multiple accounts. You'll be pleased when you spend less time texting, tweeting or stalking Facebook and more time talking to people in your life. Use social media to educate, inform to build community and learn. Just remember, that meaningful,lasting relationships are built in person.

#3 – Avoid toxic people.
Be deliberate in avoiding surrounding yourself with people who gossip, complain and constantly criticize others. While economic times have been difficult for many, change your focus by counting the blessings you have that money can't buy. I am disturbed by people have no depth to their conversation unless they are criticizing others or discouraging possibility thinking. These people cause a drag on my spirit. Seek to avoid these conversations and those who initiate them. I will always try to encourage whenever possible, but I will choose to deflect conversations when people become critical or gossip about others. No one wins in those conversations and its just wrong. I want to surround myself with nutritious people. Yum! Be green and growing, not ripe and rotting. Yuck!

#4-Dig deeper spiritually.
If you already have a strong faith, go deeper. As a Christian, I find wisdom in reading the Bible each day and peace in praying for others. If you go to church, try practicing some of the principles and concepts discussed by your pastor, preacher or spiritual leader. I find this especially important at work or while you are searching for work. This may be very basic things like: kindness, integrity, honesty, encouragement, forgiveness, etc. Go to a place where you can share in healthy fellowship with others and grow spiritually. Don't focus on a religion, focus on your relationship with God.

#5-Move your body--intentionally and regularly.
We all know we need to exercise for good health. There are many resources on the internet and in our local communities to help. I could offer specific tips here but you know what the basics are: eat less, exercise more. Not always easy but who said…uh…just do it? If you have been sedentary don't start working out like a crazy person on January 1. Start strong and finish the year strong. Be consistent (4-5 times per week). Set a goal to run a 5K, 10K, half-marathon or marathon by a certain date. You don't need to buy elaborate fitness equipment or cut out all carbs. Just be consistent. I'm finally learning that rest and finding simple joy in life is important too. Build in time to renew and relax as well.

You can do any of these things this week, why wait for the New Year? Try writing out three goals right now so you can be fit in body, career and spirit! Because I know you can! I'd love you to leave your comments below. Warm wishes for an outstanding 2011!

Wednesday, November 17, 2010

From College to a Career

There are many reality checkpoints that students, parents and professors miss during each year of a student's journey from college to a career.

Abraham Lincoln said, the best thing about the future is that it comes one day at a time. Yet as each year of life progresses those days seem to come more quickly. Most career services professionals suggest a few things that college students, parents and anyone advising them should spend time doing each year of college to prepare for the future:

FRESHMAN: Explore careers and discover your strengths. Even if you have decided on a career, take personality, skill and interest assessments that your university or college offers. This may include: Myers-Briggs, Strengthsquest or FOCUS, to name a few. This will help you better understand what strengths you possess early in life.

Besides getting good grades, involvement on campus or in your community is important. Students should meet new people and participate in student government, clubs, non-profit events, academic organizations or a sorority/fraternity. The self awareness and leadership skills gained from thesse activities may help decide or confirm a career choice. These activities also give you confidence to interact with new people and are valuable in establishing contacts for later on in life.

SOPHOMORE: A good grade point average is important but find time to get practical experience to build your resume. Internships, externships, leadership in campus clubs/organizations, mission work, community service or part-time jobs matter. Gain transferable skills that are valuable in any profession such as public speaking, writing, analyzing, planning and organizing. Now is a good time to evaluate your social media footprint on Facebook, LinkedIn and Twitter. What themes and messages are you putting out there?

Get to know the career service professionals on your campus. I have to admit, the quality of career services professionals varies widely across university campuses. Be sure to notice if your campus career service office does the following: 1)Participates in national organizations and conferences to stay abreast of the latest employment and recruitment trends (i.e. NACE, SHRM, etc.), 2) Has active local/national contact with recruiters (beyond campus visits), 3)Offers relevant life/work preparation events and, 4)Provides up-to-date interview coaching and resume services based on what employers want. Set-up informational interviews or shadow people to find out what they do, even if its a profession you think you know, such as: accounting, law, marketing, banking, medicine or education. The actual work may differ from what you've read and can vary by industry or specialty. It is no longer enough to be a student with a 4.0 grade point average but zero campus/community involvement and no real life experience or activities.

JUNIOR: Network with family, friends, professors. If someone asks you to email your resume to them...do it! Even if there are no openings, they may pass it along to a colleague or someone who will consider you for future openings. Enhance your interpersonal communication skills by texting less and talking to people more. Recruiters continue to tell me about students who fail to articulate effectively the skills they offer, how they can help an employer solve a probelm or are just socially awkward and unable to verbally describe transferable skills during an interview. Practice interviewing with a career services professional.

SENIOR: Continue to cast a wider net(work). Yes, you do have one. Remember those informational interviews you conducted? part-time job you had? community service or friends of your parents? Let them know you are graduating,tell them what you are looking for, email your resume. Re-evaluate your social media footprint. Facebook, Twitter, LinkedIn; use them wisely and review what you say or have said thinking about the impression it makes on someone who does not know you.70% of recruiters will Google your name, what will they find?

Avoid relying solely on online job boards. Use a variety of resources and do not just wait for someone to contact you. Talk to people. Ask questions about what they do and how they got there. Networking remains the most effective way to find a job. Schedule lunches. Ask professionals in your network if you can send them your awesome resume. Identify companies that you are interested in and ask people in your network for the name of someone who works there. Send a resume and letter of inquiry to that specific individual(not Human Resources). And don't forget to thank everyone and anyone who helps you along the way. Verbally and in writing.

No matter who you are, if you are conducting a job search in today's economy it's necessary to: Be flexible. The more limitations(location, salary, etc.)you place on your job search, the less options you have. Talk to people, ask intelligent questions and be willing to try or learn new things. Be faithful. Don't give up too soon, don't get negative or blame the economy. if you are curious about the status of a job or need someone's help--contact them. Follow-up on every lead or inquiry and stay consistent. Searching for a job is your job.

Today's reality is that the entire approach to gain professional employment has changed. I'm convinced most universities and colleges (and even parents) are doing a huge dis-service to hundreds of thousands of students by not having early, often and practical career conversations. Resumes, interviews, salary levels and recruiting tactics have changed dramatically over the past few years, yet many in academia(and even some parents)continue to advise students to use highly traditional, outdated approaches when creating resumes and searching for employment.

We are experiencing a highly unique, still recovering economy, and it requires us to re-think our approach to career planning and finding employment. Parents, professors and career services professionals must find ways to have fresh, frequent and relevant discussions about the future long before the Senior year of college. If that doesn't happen, I'm here to help. Oh yeah, I work in Career Services NOT the "placement office." Don't call us the placement office. That's so 1970.

If you are a student and you choose to do none of the aforementioned before your senior year of college. I'll still try to help. It's my calling. It's my passion. What's yours?

Friday, September 17, 2010

What are you afraid of?

About a month ago, while at home alone I encountered a gecko, lizard, salamander...whatever. All I know is that it was greenish and slithered.

While sitting in the family room in front of the television, I noticed movement out of the corner of my eye. You know the feeling when you think you just saw something move but you're not sure? Anyway, I looked away then returned my glance to see a greenish, 4-6 inch long lizard-like creature perched atop a picture frame. Being a city girl, I don't take kindly to God's creatures coming indoors. My rule is: I don't mess with them and they won't mess with me.

As a person who typically springs into action during a crisis, I decided to take on this creature with a broom and a can of Raid Wasp and Hornet Spray...don't laugh, more on that later. With my tools of combat, I slowly moved toward the creature perched atop the picture frame. I was already convinced the gecko was contemplating how to attack me while I was sleeping. I proceeded to spray the creature with a long full stream of Raid and swat at it with the broom. This caused several framed prints to fall from the wall with the glass shattering as they crashed on the table directly beneath them.

Now here's what you should know. Raid is like an energy drink to a gecko-lizard! Filled with the chemical, this creature moved up and down the wall at a more random and even quicker pace! This thing goes wild scurrying behind a sofa and then under the coffee table. In a perfectly timed response to its dance, I began to swat frantically at where ever I thought this thing might consider going. In my blind fear, I knocked over a lamp, a vase on the table, rolled up the area rug stomped on it and pulled furniture away from every wall. After a few minutes of still not finding the gecko, I stood in the middle of the room in stunned silence observing my quickly created disaster. Streaks of Raid silently dripped down the walls and its quiet puddles bubbled on the end tables. One table was on its side and glass from the broken frames and the vase were scattered on a sofa and the carpet. The scent of Raid filled the air stinging my nostrils. Yes, my home now looked like the crime scene from a CSI-style television show. And still, I had not found the lizard.

All of this in response to a little creature who was most likely lost and as afraid of me as I was of it. Well the story could end here with me and the lizard finding a peaceful co-existence. But the next day, I had to leave for a business trip. I slept fine in my hotel room. However, while I was away I imagined the Geico gekco (you know the one from the commercials) being the d.j. at a lizard party in my home. Upon returning home, I could not sleep because I had never found the creature and continued to fear its attack as it lurked around my home.

This week the saga continued. After completing a Bible study with a few women from church, I was walking the last guest to the door and there on the front door was "the creature!" We both screamed like little school girls (her words) and once again I grabbed my broom in true Ninja warrior style. It scampered away into the darkness and my guest ran to her car. Days passed and I decided I simply needed to get over this, because it was surely gone for good.

A few days later, after returning home from a relaxing dinner, I felt compelled to write about this incident as it related to life's fears and learning to trust God to handle our battles. Like a well-scripted actor taking his cue on stage, guess who shows up? I opened the front door and this thing falls from atop the front door frame barely missing my head. I ran into the kitchen and in my final act of warrior bravery, it was me or him. I grabbed my trusty Ninja-broom-sword and ran to the front door. The lizard was still there. It slithered up and down the front door in confusion. Maybe after all these weeks, the Raid was finally working? I took the broom in both hands and drew it back to go in for the hit. With all my force, I slammed it against the front door (thankfully the glass panes did not break). I did not miss this time. The lizard fell to the floor, part of its tail breaking off and continuing to wriggle while the rest of the lizard body lay lifeless on the hardwood floor. Do I feel bad? Yes, a little, I never want to harm God's creatures, but I really have been terrified. Sometimes God just wants us to face our fears and take action. Someone once said to me,"If He brings you to it, He will bring you through it."

What are you afraid of? Are you swatting frantically at life with no real plan? Are you afraid to truly identify and confront your fear? Are you afraid to take action? Whether it's starting a new job, leaving a bad relationship, committing to a fitness program, moving to a new city or sharing your faith. You too can face your gecko(RIP). What are you afraid of? How will you confront it? 1 Corinthians 2:3 says, "I was with you in weakness and in fear and in much trembling." Whatever fear you face, remember: God is always with us. Thoughts? C'mon I need to hear from you...

Saturday, August 28, 2010

It Matters: 3E Fitness

Today I was the featured guest on the Walk Right, Do Right blogtalk radio show. We discussed my fitness philosophy which is: eat right, exercise and encourage others.

1) Eat right for the rest of your life
This is not about making a temporary change just to lose weight, it is about smart choices daily and for the rest of your life. Be sure to start the day with breakfast. Good choices include: a bowl of oatmeal or a bananna with peanut butter or skim milk and a piece of raisin toast. If you choose a heavier breakfast, always watch your portion size and try to avoid a lot of processed food. Look to have more fruit, grains and foods in their natural state. In our busy lives it's easy to blame the lack of time on why we do not eat well. While there may be some truth that many of us don't have time to prepare fabulous home cooked meals, it's more important to remember that you can make wise food choices no matter where you are. Practically every fast food restaurant in America now has something on its menu that is considered healthy or low calorie. Try to eat 6 meals a day to keep your metablolism humming. Enjoy healthy snacks and avoid the super size mentality. You cannot simply eat what someone else eats and expect the same results. This is even more important for women. Ladies sorry, we just can eat like a man and they will typically lose weight faster! Just remember, fewer calories in and more movement out equals weight loss. Drink lots of water, it's good for the skin and helps provide the energy to accomplish #2.

2) Exercise consistently
Move intentionally and consistently at least 4-5 times per week. There are so may ways to incorporate exercise in your life. The truth is, to make a difference in your health and appearance, you must exercise regularly and with some intensity. Be sure to get both cardio and strength training workouts. Cardio simply means that you elevate your heart rate by doing things like walking briskly (unable to talk on the cell phone), running, riding a bicycle outdoors or taking a spinning class. Strength training involves using free weights, weight machines or resistance bands to build muscle. Muscle really does help burn fat but it's just one part of the equation. There so many exercise half truths and it's easy to fall into a quick fix trap. Everyone reacts to exercise differently. Find what is right and enjoyable for you by trying different activities. Then make it a lifestyle not just an occasional event.

3) Encourage others.
I have found that this principle works for many areas of life. When you do something for another person it may bring great joy to them but it has the same if not, greater effect on you too. A caring attitude creates energy and encourages good mental health too. Read Proverbs 17:22 and 1 Timothy 4:7-9. We all have so many gifts and talents that remain unused because we do not recognize or choose to give of ourselves to others without expecting anything in return. Consider what you can do for someone else. It may be as simple as making a phone call to a family member,turning in a work or school assignment early or as elaborate as becoming a community volunteer.

There are so many resources on the internet to help you along your fit lifestyle journey. Be sure to avoid quick fixes. You don't need to pay for elaborate equipment, you don't need to cut out all carbs. Ask questions of people who have credentials and know the principles of living a healthy lifestyle, then apply what you can. If you stay consistent with regular exercise and good eating habits you will see results. We are wonderfully and uniquely made. Before taking any fitness advice, be sure to check with your physician.

Now stop reading this, and get busy on your 3E plan: Eat right, exercise and encourage someone today! Share your comments below...

Wednesday, August 18, 2010

Quitting your job: coach or first class?

The publicity surrounding the dramatic exit of Jet Blue flight attendant, Steven Slater, raises questions about the best way to quit a job and workplace anger. It's reported that Slater cursed an unruly passenger, grabbed some beer, deployed the emergency slide and slid to freedom on the tarmac. Shortly after this incident, a Facebook page was created in his honor, money was raised for his defense fund and he was hailed a modern day hero. While many people have a bad day at work and think about saying, "take this job and shove it," few of us act on it. So does that make Slater a hero?

Emotions can spill over at perceived or real mistreatment in the workplace. However, it is rarely appropriate to break into a verbal rage at your boss, customers or co-workers. Bosses can be demanding. Customers can be rude. Co-workers may irritate you. It's enough to make anyone angry. Upon deeper examination, one finds that the rage often stems from the inability to effectively communicate and lack of healthy outlets. Most people do not know how to: engage in healthy disagreement, negotiate a deadline, listen or just unconditionally accept one another and move on. If you don't share the work ethics, values, rules, or pace of your workplace it may be time to leave. I know that's easier said than done when you have financial and family obligations. If the situation is not adversely affecting your mental or physical health, take time to pray about your next move and create an exit strategy that allows you to plan for your financial needs and family responsibilities. It may not be easy to decide to leave, but the longer you stay in a toxic workplace, your health and peace of mind may be adversely affected.

Even in this job market, you must move on if things are highly stressful in your workplace. Rather than exploding at the boss or customers, be sure to ask yourself what is it you're looking for in a workplace or boss? Are you flexible or offended when asked to do your job more efficiently or in a different way? Are you secretly harboring prejudices against your boss or co-workers? Is your anger more reflective of your own insecurities rather than real mistreatment? Do you have healthy stress relievers outside of work (exercise, community service, church, etc.)? Have your work responsibilities negatively affected your physical health in the past year? Do you have a good personal support system? Does your support system always agree with you or challenge you to see both sides of a situation? If you honestly answered yes to most of these questions, it may be time to leave.

Once you decide to leave your job, what is gained by telling people off? When you leave by sticking it to the man(or woman) that baggage can follow you for the rest of your life. Despite momentary satisfaction and fifteen minutes of fame, Slater still faces criminal charges and its reported that he could have injured ground crews and others during his dramatic departure. It's been estimated that the slide deployment cost the airline $25,000.

There's an abundance of unhealthy rage and resentment toward jobs, bosses and customers. Some of it may even be justified. But the truth is that there is no perfect boss or workplace. You should never accept insults, public humiliation or physical harassment by a boss, colleague or customer. If you are not in a genuinely abusive situation, take time to assess your career and workplace expectations,create an exit strategy and maintain a healthy, full life outside of work. If you choose to stay, it means learning to respect personality quirks, communication styles and the workplace culture. It means trying to anticipate more of what's required and whining less. It means asking questions or negotiating deadlines. It means knowing the difference between a valid complaint and when you are simply being immature or selfish. It means staying physically healthy by walking,running or finding a form of relaxation you enjoy. It means praying for those you may not like and rising above pettiness or gossip. Ultimately, it may mean simply moving on if you don't see a way to remain emotionally, physically and spiritually healthy in that environment.

The Steven Slater story saddens me as I think about how many people supported and encouraged him simply because they too have similar workplace anger and rage. So when all is said and done, do you prefer to travel coach or first-class? I choose first-class whenever possible. First class is so much more comfortable when you have to quit your job, you can do it with grace, dignity, prayer, a plan and thoughtful communication. What do you think? Is the flight attendant a hero or zero to you? Why? Share your comments with me...

Wednesday, June 30, 2010

6 Up in the Air Life and Leadership Lessons

During the past few months, I have been "up in the air" almost every other week. I've been in airports, on airplanes and interacting with fellow airline passengers and airline employees due to business and personal travel. It's amazing what being "up in the air" teaches me about life and leadership. Rather than tuning out familiar phrases I heard on a recent flight, I wrote them down.

1) There are rear and window exits, during an emergency, lights will illuminate to show you the way out.
There can be many solutions to a problem but usually one or two good answers will rise to the top. Don't over-analyze people, processes or plans. Sometimes the answers are simple. When the lights illuminate let go and let God.

2) Fasten your seatbelt...especially during take-off and landing.
Take-off and landing are calculated risks. So plan and prepare for emergencies by doing your part. Just buckle your seatbelt tight and low. Things sometimes go wrong, the unexpected may happen. There's no need to panic if the take-off or landing is a little bumpy. Believe that you are buckled in and ready for turbulence should it occur. Once you're airborne, trust and enjoy the journey.

3) In case of a water landing, use the seat cushion. It's a flotation device.
Many times the resources we need are already around us, we just have to know where to look and understand how to use them. Make sure you have a strong support system. Don't be afraid to ask others for help when you need it. Talk out solutions with a few trusted advisors or a mentor. If you remain without the answers or clarity, maybe you just need to float awhile by giving it to God. Don't let pride or ego get in the way. Go ahead float awhile.

4) Put on your own oxygen mask before trying to help others.
Exercise, rest, eat right and be present. It's tough to lead when your body is tired, you have poor eating habits and your mind is overloaded. If you do not take care of your body, it is difficult, if not impossible for you to have a meaninigful impact in your work or in someone else's life. Balance your drive and intensity with self-care. Practice self-care relentlessly. Just move your body daily and breathe intentionally.

5) Be careful when opening the overhead bin. Items placed in the overhead bin may have shifted during flight.
During the journey, change happens. People change. Situations shift. Our responsibilities and priorities change or may be changed by others around us. When things tumble out from the overhead bin, remain calm, use discernment and catch them. Sometimes a good bump on the head wakes us up.

6) You never know who will sit next to you on the flight.
Whether it's people on your team or life circumstances, you cannot control what goes on around you but you can control how you react to it. Don't judge people by external characteristics such as attire or ethnicity. God puts us in certain situations for a reason, we may not always understand the reason. Make every effort to learn all you can from the individual or the situation.

Stephen Covey says, "Every human being has four endowments: self awareness, conscience, independent will and creative imagination." I hope you use them all in your travels through life. How do these familiar phrases apply to you? Do you have others to share? I'd love your comments below...

Sunday, May 23, 2010

Forget networking: are you netweaving?

In career services, recruiting and talent acquisition circles, we constantly talk about networking. It's a well worn word and concept. The word networking has been used since the late 1970's. If you conduct a Google search for a definition of "networking" you'll find a minimum of 163,000,000 hits. Even if you refine the search, there are hundreds of thousands of definitions for networking. That's why the idea of networking can be overwhelming for both new college grads and experienced professionals. Most people don't even really know how to network. They tend to envision networking as an awkward meeting involving a stilted,generic conversation followed by a meaningless exchange of a business cards. You can "network" this way and it will be useless.

The most important step in networking is knowing what you "net want." Increasingly, I discuss goal setting,relationship bulding and long term career planning in my interactions with students and clients. The intention of this thought process means that you to take responsibility for the outcome of the effort. Yet, the problem with networking is that it has the word "work" in it. It sounds so daunting. So from this moment forward, I refuse to use that word! I am advising everyone to focus on "netweaving."

Netweaving creates a different mental image and involves a different apporach to building relationships. My definition of netweaving is when like-minded people share expertise,exchange contacts and information while building and renewing rleationships that cross paths through related events, processes and technologies; Netweaving is the effortless use of personal interactions (and technology) to build relationships that lead to positive results for everyone involved. So how does one effectively netweave?

1)What do you net want? First, determine the industry, company or job you plan to pursue and focus on making contacts. No one can help you when you have no idea what you want. Identify, prioritize and target industries, positions and people in your circles. Who do you know, who knows someone in the company, industry or career you want? Do you customize your emails, resume and cover letter for each contact? What do you have to offer? How do you show your personality and professionalism? Are you using all of the features on LinkedIn and Twitter to establish a professional, personal brand? Social media is here to stay. Employers and others will check you out online at a far higher rate than ever before. 80 percent of recruiters say they Google your name, check Facebook, Twitter and LinkedIn upon receiving a resume or inquiry. What does your digital brand say about you? Are you watching and learning from the trends in your industry or preferred company? LinkedIn has a new "companies" feature. You can now follow companies and learn who has been hired as well as who is leaving an organization. This information allows you to understand more about the business needs, recruitment trends, education and experience levels of new employees. When you meet someone from that company or industry you'll have more information to use as a conversation starter.

2)Ask questions (or for help). If you do not understand an industry or career path ask someone who knows. This might be a career services professional or someone working in the industry or company you want. I am continually amazed by how many people walk around in a stupor of career confusion when help is often closer than you think. There is no need to be embarassed to ask for help. No one expects you know it all. So open your mouth and ASK for the support you need. The best kept secret of netweaving is that people really do want to help you. Make sure you're asking credible individuals and not just your peers or someone who is in your same employment boat. Don't be afraid to show some vulnerability without being overly pitiful or needy. Be sincere and authentic in your interest and the way you ask questions. If you are a recent graduate or in college, start with your alumni association or career services office to ask for basic help. As you meet new people at church or in other social situations ask them what they do, and how they ended up in that career. Many times you will find they are not in the same career they started after graduating from college. And that's okay, it might give you some ideas for a career path. We've all heard it before but community serivce and volunteering are great ways to meet new people while making a difference. What's your cause? What are you personally passionate about? Has some disease touched you or someone in your family? Going green? Missions? Go help other people. It does not have to be to some exotic far away country, it may be in your own neighborhood. Tell your story and ask others about theirs.

3)Use both online and interpersonal communication effectively. I know you've heard this before, but step away from the computer. Netweaving requires you to meet people and have face to face conversations with them. Be interesting and be interested in others. With a few well-placed questions you can listen more than you talk. When someone asks you to send a resume or information on your expertise, remember the person may be reading it from a Blackberry or iPhone so keep it short. Not just the length of the page, but the words across the page too. Avoid too many attachments. The cover letter is the body of the email. Make it easy for the person recieving your communication. It's easy to rely only on LinkedIn, Twitter or even Facebook to search for contacts and information. While I strongly suggest LinkedIn and Twitter as excellent netweaving tools, you must make personal contact. Ask for a short meeting or offer to share your expertise in person over coffee or lunch. Remember, to consider community service and other volunteer opportunities as a way to meet more people and give back. Try to have a personal contact once a week (at a minimum) for the purpose of discussing your career, helping someone else or developing a job search strategy.

4) Do I give up too easily? When netweaving avoid giving up if you don't get immediate, positive responses. If you do find someone who is genuinely interested in netweaving with you, do you follow up appropriately? The Wall Street Journal recently reported that there are a minimum of six people applying for every one job opening. Recruiters, hiring managers and professional contacts are all very busy. Check in with them 1-2 weeks after meeting them or sending an inquiry via email, resume or application. Avoid asking, did you get my information? Consider asking, is there any other information I can provide? Remind them of what you have to offer but focus more on your passion/knowledge for the industry or desire to help the organization reach its goals. Don't stalk a contact but find a balance between calling and sending electronic messages every week until you get an answer or new directions. Always thank people for taking time to speak with you or by email. Yes, politeness still matters. The reality of netweaving is that the threads of the touchpoints you make may not stitch together as easily or as quickly as you'd like. It may take anywhere from 6-9 months to weave the right relationships.

I believe we all have a calling and purpose. The hope is that we find a career where our day-to-day work and life's purpose align. We all seek to find that alignment. That complex tapestry takes time and thought to explore, but it's possible to tap into it. It's called netweaving. Start now...always give to others and a little bit of prayer never hurts either! Jeremiah 29:11

Friday, May 7, 2010

5 Traits of Authentic Leaders

Throughout my career, I have been in roles where I've been asked to implement change and lead teams of people who don't report to me on the organizational chart. I've had to create, motivate and implement plans without having the direct power to hold individuals accountable for the lack of measurable results or for resisting change that would benefit the organizational mission. From financial services to academia, implementing change is not easy and requires an authentic style of leadership. Being able to motivate is important, but the ability to affect change and see measurable results without the power a title sometimes holds requires clarity, alignment and inspiration.

The authentic leader finds a way to connect the mission, vision and project to the hearts and minds of individuals at every level in the organization. In corporations and academic institutions, I believe people are starving for authentic leaders. I've given some thought to the top five traits of authentic leaders that I've observed and seek to model:

1) Dream big dreams. Authentic leaders are typically visionaries. They see beyond the current predicament or situation. They believe that greater things have yet to be done and positive change is possible through hard work. They are realistic enough to see data, cultures and behaviors as influencers, but these are not roadblocks. They have hope for a the future and try to inspire that hope in others. They seek to methodically implement positive change with a view toward what is possible using data, strategic plannign and calculated risk taking.

2) Have strong values. Authentic leaders tend to demonstrate high moral character, integrity and belief in something greater than themselves. The authentic leader's core values are mainly seen, and sometimes heard. They are noble, trustworthy, fair and compassionate in decision-making. They may have motivational sayings or quotes displayed in their office. The authentic leader may attend church regularly or is part of a strong faith /spiritual community.

3) Seek to improve self first. An authentic leader knows they have weaknesses. They may read books on leadership or attend workshops for continuous learning in their area of expertise. They tend to work hard but exercise and try to make time to take care of themselves. They rest when they are tired and encourage others to do the same. They try to eat right, maintain a healthy appearance and connect to a strong support system. They recognize they are not perfect but accept it as an opportunity to grow.

4) Show courage. Being an authentic leader requires courage. Sometimes the authentic leader must speak the truth in a change resistant environment. They are often good communicators and presenters. The authentic leader knows how to address problems through honest, direct, consistent communication. They are not hurtful, just honest. And not everyone is ready for that, so the authentic leader may not be the most popular or well-liked, but they speak their truth in love anyway. The authentic leader even has colleagues or mentors who don't always agree with them but will encourage the disagreement and healthy resolution to it. The authentic leader will always try do what is right, even when it is unpopular.

5) Seek to leave a legacy. The authentic leader sees their work as bigger than themselves. Their work may be viewed as a calling rather than a just a career. They want to touch lives of people they haven't met. They want to leave a place better than they found it. They embrace changing times and trends but hold on to enduring core values. Authentic leaders have no doubt that they want others want to catch the spark and light the flame for years to come. They want the future to be more streamlined, simplified but always better for the next generation.

Emily Dickinson describes the authentic leader best:I dwell in possibility, a fairer house than prose. More numerous of windows, superior for doors. Of chambers as the cedars, impregnable of eye. And for an everlasting roof, the gambrels of the sky. Of visitors the fairest. For occupation this: the spreading wide my narrow hands to gather paradise.

Finally, Kierkegaard, describes the passion of the authentic leader:
If I were to wish for anything I should not wish for wealth and power, but for passionate sense of what can be, for the eye which ever young and ardent, sees the possible. Pleasure disappoints, possibility never. And what wine is so sparkling, what so fragrant, what so intoxicating...as possibility?

Do you know an authentic leader? What traits have you observed in an authentic leader? Leave your comments below...

Wednesday, May 5, 2010

4 Reasons to blog during job search

Check out my article:4 Reasons to blog during a job search...click on the headline above to read. I welcome your comments!

http://www.examiner.com/x-29169-Jackson-Job-Search-Examiner~y2010m5d4-5-Reasons-to-Blog-While-Searching-for-a-Job

Sunday, April 25, 2010

4 years of college, now what?

I've been thinking a lot about the future lately. As I look into the eyes of college students preparing to graduate in May, I typically ask what's your plan or what do you want to do? Many answer with a blank stare. Their eyes seem to silently say, I have a degree, now will you just get me a job? Perhaps no one ever asked them about their career plans before now or they may have found ways to avoid answering these question due to other priorities during college. Now they are here staring at me, some even a bit annoyed that their new degree does automatically or magically equal getting a job. I absolutely love working with college students and always try to find a way to encourage and inspire them no matter where they are in their job search or career development plan. However, I can do far more to help the student who has put some small effort into thinking about their skills, abilities, calling and interests or is willing to spend the time now needed to explore their definition of a meaningful career. I'm convinced there are many reality checkpoints students, parents and professors miss during each year of the academic journey.

Abraham Lincoln once said, the best thing about the future is that it comes one day at a time. It may also be said that those days seem to pass more quickly, especially if you are a senior in college. Here are a few things that college students, parents and anyone advising them should spend time doing each year in college to prepare for the future:

Freshman: Explore careers and discover your strengths. Even if you have decided on a career, take any personality, skills and interests assessments that your university or college offers. This may include: Myers-Briggs, Strengthsquest or FOCUS to name a few. Getting good grades and involvement on campus or in your community are important in the first year of college. Students should participate in student government, clubs, non-profit events, academic organizations or a sorority/fraternity to gain basic experiences. The skills and self awareness you gain may help you decide or confirm a career choice. These activities also give you confidence to inteact with new people and are valuable in meeting contacts for networking later on in life.

Sophomore: A good grade point average is important but make time to get practical experience to build your resume. Internships, externships, campus clubs/organizations, mission work, community service or part-time jobs matter. Think about gaining transferable skills that are valuable in any profession such as public speaking, writing, analyzing, planning and organizing. Take an active role in learning about careers and networking. Get to know the career service professionals on your campus. I have to admit, the quality of career services professionals varies widely across campuses and states. Be sure to notice if your campus career services office does the following: 1)Participates with national organizations to track the latest employment and recruitment trends (i.e. NACE, SHRM, etc.), 2) Has active local/national contact with recruiters (beyond campus visits), 3)Offers relevant life/work preparation events and, 4)Provides up-to-date interview coaching and resume services. Set-up informational interviews to ask professionals about what they do, even if its a profession where you think you know, such as: accounting, law, marketing, banking, medicine or education. The actual work may differ from what you think and can vary by industry or specialty. It is no longer enough to be a 4.0 student with zero campus/community involvement and no part-time work experience on your resume.

Junior: Network with family, friends, professors. Make sure you have created a good resume. Ditch the job objective. No one reads them because too many are poorly written. Create a few bulleted statements under a "Summary" section on your resume. If someone asks you to email your resume to them...do it! Even if there are no openings, they may pass it along to a colleague or someone who will consider you for future openings. Re-take any personality, interests or skills assessments. You may have changed a bit since your Freshman year. Enhance your interpersonal communication skills by texting less and talking to people more. Recruiters continue to tell me about students who fail to articulate effectively what they are looking for, are socially awkward or are unable to verbally make connections to transferable skills during an interview.

Senior: Continue to cast a wider net(work). Yes, you do have one. Remember the informational interviews you conducted? part-time job? community service or friends of your friends parents? Let them know you are graduating and tell them what you are looking for. Avoid relying solely on job boards. Use all resources available to you and do not just wait for someone to contact you. Networking remains the most effective way to find a job. Schedule lunches. Talk to people. Ask professionals in your network if you can send them your awesome resume. Always include an email or cover letter highlighting what you have to offer an employer. Avoid focusing on what you want from an employer (i.e. experience). Show how you can add value or solve a business problem they may have. Identify companies that you are interested in and ask people in your network for the name of someone who works there. Send a resume and letter of inquiry to that specific individual(not Human Resources). And don't forget to thank everyone who helps you along the way.

Not matter who you are, if you are conducting a job search in today's economy it's necessary to: Be flexible. The more parameters(location, salary, etc.)you place on your job search the less options you have. Be fearless. Talk to people and be willing try or learn new things. Be faithful. Don't give up too soon, don't get negative or blame the economy, if you are curisou about the status of a job or need someone's help contact them. Follow-up on every lead or inquiry and stay consistent.

Today's reality is that the entire approach and process of gaining professional employment has changed. I'm sure I will upset many in academia but I'm convinced most universities and colleges are doing a huge dis-service to hundreds of thousands of students by not having early, often and practical career conversations. Resumes, interviews, salary levels and recruiting tactics have changed dramatically over the past five years, yet many in academia(and even some parents)continue to advise students to use highly traditional, outdated approaches to creating resumes and finding employment. We are experiencing a highly unique, still recovering economy, and it requires us to re-think our approach to career planning and finding employment. Parents, professors and career services professionals must have fresh, frequent and relevant discussions about the future long before the Senior year of college. If that doesn't happen, I'm here to help. I'll always try to help. It's my calling. It's my passion. It's possible!

So what do you think? Leave your comments below, I want to hear from you.

Sunday, February 21, 2010

3 ways to create a career plan

This month has been exceedingly busy for me. I have reviewed more than 10-15 resumes of soon-to-be May graduates every week for the past month. I've presented networking workshops to community organizations, interview tips to students in classrooms across campus, coordinated a Career Day and collaborated with consultants and senior administration to form a campus-wide Retention committee. Oh yeah, and I'm attempting to finish a 25-page research paper for grad school--due in April. One might say I have a lot on my plate right now. But I do not seek sympathy or praise, for everything on my plate is something I put there. Which also means these are things I can do something about. Earlier this year, I resigned from two boards because I realized I had too much to do and not enough time to do it with excellence. As difficult as it was, I had to make choices, set some priorities and focus on my goals.

As I reviewed my plan, I had to determine what things in my life would get me closer to my immediate goals and what things needed to be eliminated? Whether you are preparing to graduate from college, change careers or make your current career better, you need a plan. You will have to make some tough choices and then act on whatever you decide. So how do you develop a basic career plan? Here are a few discovery questions to ask and answer:

1)Assess your tools and resources. Do I have the tools and resources I need? These tools include: an updated, professional resume, an effective social media/online presence and good advisors who are current on recruiting trends and practices in your market and industry. Do I have an active network of family, friends and colleagues that I am fully using? Have I shared my goals with my network? Have I practiced articulating my personal brand statement? Can I list transferable accomplishments and skills I bring to an organization? Hint: There are wise people who want to help you develop these tools and skills. Find them, talk to them, listen to them and follow-through.

2)Set goals: Have you set broad goals in key areas of life? Key areas include, but are not limited to: Spiritual, Family, Relationships, Health/Fitness and of course, Career. What are my goals in each key area of life? What are my career goals? Am I willing to relocate? What's my timetable? Are my goals SMART: Specific, Measurable, Achieveable, Realistic and Timely? Create action items, set dates and write out details. Keep track of what you're doing in a binder or online notebook. Hint: Review your goals regularly and share them with a accountability partner you trust.

3)Look inside. What are those internal messages that hinder you? What are you afraid of? What family or financial pressures prevent you from doing what you really want to do? When and how can you change the pressures upon you? Do you have a realistic view of your job market and profession? How hard are you pursuing your passions? Do you believe you can make a living by doing your passion? Do you exercise regularly to release stress and stay strong? What are you doing to renew your spirit and be encouraged? Hint: Surround yourself with positive, honest people.

I recognize there are more questions than answers here. Yet, I'm convinced all the answers you seek are well within your reach. Every time I have a meeting with a student or alum seeking career or job search advice, I am reminded that there is no magic in what I do. I simply help reach inside, identify goals, create a plan and turn the mirror on you to hold you accountable for moving forward. Are you ready? Set? Go!

Tuesday, January 12, 2010

3E's to keep it simple at work

Whether you work in a small non-profit or a large complex corporation most organizations can benefit from increasing simplicity. Keep in mind, simplicity is not equal to slow, boring or easy. Most leaders want to find ways to simplify their processes and day-to-day tasks so they can do more, faster, better and cheaper. If you are seeking to simplify your organization or work, try my 3E philosophy:

Excellence. Work within your team and across the organization to identify improvement opportunities. Be sure the improvements align with the mission, vision and goals of your organization. Work with others to deliver the critical services and complete assignments on time and within budget. Excellence also involves looking for ways to innovate. Create and deliver innovative solutions to old problems. Look for alignments. Seek to eliminate duplicative processes. Try to avoid doing things the same way every time. Templates are typically the the enemy of innovation. Ask good questions about why things are done a certain way. Anthony Jay puts it this way, "The uncreative mind can spot wrong answers but it takes a very creative mind to spot wrong questions."

Efficiency. Learn to manage your time wisely. What deadlines are looming? Who can help? What is expected? Does someone need what you have to get their job done? Do you need what someone else has to get your job done? Have you communicated to customers, peers and your boss in a timely manner? Honest, open vertical and lateral communication is critical to completing tasks efficiently. Use the ideas, thoughts and talents of everyone on your team to solve problems, complete tasks and increase efficiencies. Even if you are assigned to lead a task, you need to use the talents of others to help you get your work done in a timmely manner. Talk about projects and successes in terms of "we", rather than "I." My favorite cliche' from old school management? Teamwork makes the dream work!

Encouragement. Be sure to take the time to verbally compliment and encourage others within your team or in another area of your organization. Whether you are the boss or a team member, someone needs to hear a sincere "thank you" or "good job" for their efforts. Maintain and build trust with your team and your boss, how? Avoid being defensive and try to understand where the other person is coming from even if you don't enjoy their behavior or your interactions with them. You speak volumes about yourself based on how you handle questions about your work or mistakes you've made. Take the focus off of yourself and encourage someone else.

Finally simplicity and peace at work is up to you. Your attitude and outlook always matters. The great Zig Ziglar reminds us,"The most influential person who will talk to you all day is you, so you should be very careful what you say to you!" Keep it positive. Keep it creative. Keep it moving. Then you can, keep it simple.

Tuesday, January 5, 2010

Too many things to do at work? 3 tips to try to make it better

During the month of January we find ourselves excited about goals or resolutions we've set. We typically start the new year with determination, hope and a long list of things to do. There's anticipation in the air for change and making the current year better. But what's that I smell? It's pungent, acidic and burns my nose if I breathe it in too deeply. It is the scent of anxiety.

While making resolutions and setting goals are positive, they can also be a source of anxiety for many. If you are a leader, it is important that you understand this phenomenon. Be sensitive to what others may be experiencing during this post holiday time of year. If you are a high performer, there are a few self management techniques you'll want to try to lessen that unspoken workplace anxiety:

1) Ruthlessly prioritize.
Work smarter not harder, become very strict in your approach to time management; Ask yourself where am I spending the majority of my time? If it's not on the highest priorities of your job, redirect your energy to the highest priorities. If you are unsure of where your priorities should be, ask your boss. Do your part: Cut out unnecessary phone calls, conversations and deliver on what is expected. Better yet, you can more easily exceed expectations when your focus is laser-like. Don't forget to make yourself a priroity. Take care of your body. It is the only one you'll ever have on Earth. If you have resolved to exercise more this year, do it. Researchers continue to tell us that exercise is the number one stress reducer and defense against premature aging.

2) Eliminate time wasters.
Stop working on projects and initiatives that are going nowhere. Ask yourself, which activities or projects are the biggest drains on energy with the least return? Which initiatives continue and clearly have no chance of being successful? Can I make a valid case to propose to my boss that we discontinue some tasks? Examine yourself and be honest. Are you truly spending time on work, or are you checking Facebook or Twitter? Are you having problems meeting deadlines due to too many uneccessary texts or phone conversations with family and friends during your day? If so, its not your workload, it's your work mode!

3) Ask for help.
Be sure to ask for help. Not by whining or complaining. Not by being passive-aggressive. But directly apporach your boss and ask if there is anything that can be taken off your plate. If the task is large, find out if there are others who can assist you in completing smaller elements of the task. If you are unsure of how to complete a task or what resources are available to you, ask. Avoid becoming paralyzed by the amount of work in front of you. It may be difficult if you are a high performer, but it is better to ask for help or discuss reasons why an unnecessary task needs to be eliminated. True leaders will listen and attempt to be reasonable. If you work in a very high pressure, demanding environment, it is important that you know that you are doing your very best everyday.

If after trying these techniques you still feel overwhelmed, it may be time to ask yourself a few other questions: Do I still find joy and passion in my work--even when things are busy or stressful? Can I maintain this pace without negatively affecting my health and family? Do I have a good support system or mentors? Am I willing to start networking to see what other opportunities I need to consider(yes, even in this economy)? If I have have to remain, are there other healthy/positive/relaxing activities I can do to remove my focus from workplace pressures?

Perhaps its my age, perhaps its having been in too many workplaces where high performers tried to deliver and ended up losing their health, confidence, passion and joy for their work or their organization.

There will always be stressful times in the workplace. There will always be a time when deadline pressures are placed upon you. That's to be expected AND accepted. But one thing I know for sure (thanks O) is that life is too short to remain in a negative, non-nurturing work environment.

You can be a high performer, an authentic leader and a joyful human being...mmm...now what's that I smell? Ahhh, yes. The scent of being content and peace while still performing at a high level. Kinda reminds or soft lavender. Try these tips and let me know how it goes as you breathe in the sweet scent of blessings in the New Year!